oppn parties Unfair Practice In Online Flight Ticket Booking Must Stop

News Snippets

  • Kapil Sibal leaves Congress, fills nomination for Rajya Sabha with SPs backing
  • RBI bans 5 NBFCs as it cracks down on e-lending platforms
  • Hindustan Motors to tie-up with Peugeot to bring out a redesigned version of the iconic Ambassador
  • GST Council to defer rate rejig due to inflation
  • Centre to sell 29.5% in Hindustan Zinc at an expected price of Rs 38000cr
  • Stocks remain negative on Wednesday: Sensex loses 303 points to 53749 and Nifty 99 to 16025
  • IPL: RCB beat LSG by 14 runs and end their dream run. Rajat Patidar scores a brilliant 112. RCB will take on RR to decide who goes through to the finals
  • Delhi Additional district judge Nikhil Chopra says there is no legal right for people seeking to worship deity inside Qutab Minar, says it survived 800 years without worship so "let it survive like that"
  • Punjab chief minister Bhagwant Mann sacks state health minister Vijay Singla over corruption charges. Singla was later arrested by the ACB
  • Protestors burn the house of Andhra minister P Viswaroop and MLA Satish Kumar over renaming of Konaseema district as B R Amberdkar Konaseema
  • Gyanvapi: Varanasi district judge decides to first hear the 'maintainability' plea filed by mosque management
  • Delhivery and Venus Pipes shares list at premium of 10% and 8.7% respectively even when market sentiment was down
  • In a bid to cool edible oil prices, Centre allows duty-free imports of 20 lakh tonnes each of crude sunflower oil and crude palm oil per annum this year and next
  • Centre caps sugar exports to ensure availability of stocks in the domestic markets to cool prices
  • Stock markets get the jitters as RBI signals rate hike and government moves in to control inflation: Sensex tumbles by 236 points to 54052 and Nifty goes down by 89 points to 16125
Yasin Malik of JKLF gets two life terms in terror funding case /////// Kashmir TV artist killed and her nephew injured in a terror attack in Hushroo in Budgam district
oppn parties
Unfair Practice In Online Flight Ticket Booking Must Stop

By Ashwini Agarwal

If you have ever made a flight reservation on any of the travel websites, you must have encountered the unfair practice of these sites to pre-tick certain add-on boxes for you. In your hurry to book the ticket, you will more often than not overlook these small charges and end up paying much more for your ticket.

The main, costly and unnecessary box that is pre-ticked is the one for flight insurance. In a rush to book the ticket, I had once overlooked to untick it. My flight got delayed by over four hours. I lodged a claim with the insurance company asking for compensation. But they replied saying that it was payable only in case the flight was delayed by over 5 hours. Are flights usually delayed by that much? It is just a ploy to extract a premium from passengers without any reason. Then, there are several other boxes like making a donation for a cause etc. which are pre-ticked. This practice should stop immediately.

The whole point in having add-ons or extra facilities is providing the customer with a choice. But once the boxes are pre-ticked, the choice is taken away. Airlines or websites that facilitate ticket booking can list the facilities they provide but they cannot pre-tick any for the customer. It is upon the customer to tick the boxes for the facilities he wants to avail.

By pre-ticking the boxes, the airlines and the websites are indulging in an unfair practice. For those who are not aware and for those who are in a hurry, these pre-ticked boxes are a drain on their resources and unfairly inflate the price of tickets. The airlines and websites must voluntarily desist from doing so, failing which the government must step in to rectify the situation.